Public Library Announces Contactless Curbside Pickup

The Holliston Public Library announces its “Contactless Curbside Pickup,” to begin on Tuesday, May 26

Hours available are Monday, Tuesday, Thursday, and Friday 10 AM – 6 PM; Wednesday 10 AM-8 PM; and Saturday 10 AM – 1 PM.  No Minuteman delivery is available at this time.

Choose among these options for Curbside Pickup:

OPTION 1

Place holds for items using the online Minuteman catalog. You will need your library card number and your password/PIN.  Contact us if you need help with either.  You may request books from other libraries, BUT the requests will not be filled until [inter-library] delivery resumes.  For faster service, look for books that Holliston owns.  Once your request is filled, we will contact you and set a time for you to pick up the items.  Please be patient.  Minuteman runs the list of Holliston requests overnight.  Requests are filled the following day. 

OPTION 2

Use the online form to ask us to pull items for you from Holliston’s collection only.  Once your items are ready, we will contact you and set a pickup time.

OPTION 3

Call 508-429-0617 or email us using the contact button on the library page and tell us what you would like to pick up.  You can specify an author, title or subject or ask us to pick out items for you.  When the items are ready, we will contact you and set a time for you to pick them up.

OPTION 4

If you already have a hold waiting at any time, please follow the instructions below.  We will only transfer your hold to the drive-through once you have arranged a pickup time with us.  You have 7 business days to pick up holds. 

PICK UP PROCEDURE (at appointed time):  Drive into the TD Bank drive-through from Washington Street.  (You may walk through the bank drive-through, but please be careful of the traffic.)  Use either lane to pull up under the canopy to the old ATM area.  Your pickup will be in a bag with your name on the white table.  All items are already checked out to you. We have packed your items with clean hands, gloves and a mask.  If you are concerned, allow the bag to sit for 3 days before being opened.  You may return items in the silver book drop at the lower library entrance or the green bins in the drive-through.  There are no fines on returned items.  Returned items are “quarantined” for at least 3 days before being checked in.  The drop/bins are emptied daily.  Please do NOT come to the library entrances.  ALL PICKUPS MUST BE CONTACTLESS.

Remember that E-books, downloadable audio, TV series, movies, comics, magazines and music are available electronically.  We recommend Hoopla for beginners.  It’s easy and all items are available all the time.  No reserves, no waiting, ever. There may be waiting lists in Libby/Overdrive.  Use both services!  You will need your library card and password/PIN.  Need help?  Call us at 508-429-0617 starting Tuesday, May 26, or email us.

Yvette Cain

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